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Modernizing Membership & Operations
Connecting businesses, ministries, and individuals through shared values and collaborative growth.
5+ hrs/wk
Time Saved
Reclaimed from manual tasks
3x
Cost Savings
Cheaper than agency quotes
$15k+
SaaS Savings
Projected over 5 years
<1%
Bounce Rate
Down from ~10%
+13%
Renewals
Early cohort trend
The Challenge
- Fragmented stack: MembershipWorks, Constant Contact, Squarespace, PayPal, Microsoft 365.
- Rising SaaS costs and rigid workflows.
- Outdated site content and difficult updates.
- Degraded email list quality.
The Solution
FLA built a custom admin portal + public site that consolidates membership, payments, email, and content updates into one workflow tailored to WI‑COF.
Outcomes
- 5+ hours/week reclaimed from manual renewals.
- Project delivered ≈ 3× less than agency quotes.
- Bounce rate ~10% → <1% after hygiene.
- Site brought fully current with 2+ years of updates.
Deep Dive
Context & Goals
WI‑COF needed a modern platform to scale beyond Milwaukee, reduce reliance on costly, rigid SaaS, and restore operational agility. FLA proposed a phased, custom portal that retains only the parts of the legacy stack that add clear value.
The Old Way
- Tool sprawl
- Rising costs
- Slow content updates
- List decay
- Manual renewals
The New Way
- Unified admin portal with role‑based access
- Content management for non‑technical staff
- Membership system (tiers, chapter affiliation, renewals)
- Payments: PayPal Subscriptions & discrete links
- Email & messaging: SendGrid dynamic templates
Built With
Next.js 14
Convex
Clerk
Vercel
SendGrid
Project Gallery
"Use this as a template for any values‑driven org: consolidate, automate, and put staff back in front of people—not dashboards."